Staff Assistant, Maintenance Operations Center


Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation’s leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.

Bargaining Unit:


Job Summary:

The Department of Facilities Management and Development at SUNY Downstate Health Sciences University is seeking a full-time Staff Assistant, Maintenance Operations Center. Reporting to the Deputy Director of Physical Plant Trades, the successful candidate will:

  • Perform the gatekeeper function of TMA Computerized Maintenance Management System.
    • Screen online work requests; generate facilities related work orders.
    • Route work orders to appropriate work center for scheduling and completion.
    • Generate weekly and monthly open work order reports.
    • Answer all incoming calls to FM&D emergency line, generate work order and radio dispatch to appropriate shop.
  • Assist the Deputy Assistant Director of Trades with maintaining the integrity of the TMA database.
  • Generate custom reports using Microsoft Office suite programs.
  • Provide administrative support to FM&D Physical Plant management team as required:
    • Assist with regulatory compliance record keeping.
    • Draft official correspondence, memos, notices, etc.
    • Maintain department training files.
    • Maintain and oversee signature log books (van and keys).
  • Work with sensitive data regarding work order assignment (PII) and RTK training and regulatory compliance data.
  • Demonstrate a high level of interpersonal skills when interacting with all Downstate Health Sciences University employees, students, and community including regulatory agencies such as the Fire, Police, and Health Departments.

Required Qualifications:

  • Associate’s Degree.
  • Prior office administrative experience is beneficial.
  • Computer literacy required.
  • Effective verbal and written communication skills is required.
  • Ability to work with minimum supervision; must be a self-starter.

Preferred Qualifications:

Work Schedule:

Monday to Friday; 9:00am to 5:00pm

Salary Grade/Rank: SL-2

Salary Range:
Commensurate with experience and qualifications


If you not find any contact details in this Job Description, Please attach your CV here and send directly.


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