Secondary (high) school graduation certificate
2 years to less than 3 yearsSpecific SkillsAddress customers’ complaints or concerns; Recruit, train and supervise staff; Negotiate with clients for catering or use of facilities; Monitor revenues and modify procedures and prices; Ensure health and safety regulations are followed; Provide customer service; Negotiate arrangements with suppliers for food and other supplies; Set staff work schedules and monitor staff performance; Determine type of services to be offered and implement operational procedures; Plan, organize, direct, control and evaluate daily operationsWork Conditions and Physical CapabilitiesFast-paced environment; Work under pressure; Repetitive tasks; Handling heavy loads; Physically demanding; Attention to detail; Combination of sitting, standing, walking; Large workload; Tight deadlinesPersonal SuitabilityFlexibility; Accurate; Team player; Excellent oral communication; Client focus; Reliability; Organized
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