Release Manager


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About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Location: Sydney, Australia

Short Description:

Release Manager role for Australian client in Sydney, to manage end to end release / implementation activities

Roles and Responsibilities:

Managing end to end Production release which includes all pre and post implementation activities.
Uphold the Release Management competencies across the Group to ensure that releases are implemented in a controlled manner
Responsible for maintaining a schedule / implementation readiness with preparing detailed Implementation plan, Run Books to ensure release scope and dependencies all covered to meet release criteria.
Develop risk management strategies to minimise the impact of releases on production stability, performance, and reliability
Ensuring all signoffs, approvals are met for Go-Live.
Managing and co-ordinate the Go-Live activities including regular updates, GO/NO-GO decisions to all key stakeholders, project teams.
Responsible for all change approvals by managing Change & configuration management tools like Service NOW, Remedy.
Convey the risks and issues associated with releases to stakeholders to ensure group knowledge and understanding of release decisions and outcomes
Responsible for maintaining a release risk, issues and dependencies log associated with each release to ensure group knowledge and understanding of release decisions and outcomes and to minimise conflict and delivery issues

Skills /Competencies:

Essential:

Tertiary Qualification in IT / Computer Science / Bachelor of Engineering /related discipline.
Experience with Release Management process and techniques.
Experience on change management tools – Service NOW, Remedy etc
Knowledge on DevOps tools.

Preferred:

Able to build effective working relationships with key stakeholders
Agile/Scrum Methodology
Tools Used – MS – Office Tools, JIRA, Clarity
Domain skill – Financial domain. Mortgages will be added advantage.

Additional Skills:

Excellent customer interfacing skills.
Excellent written and verbal communication skills.
Strong attention to detail and outstanding analytical and Problem-solving skills.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

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