Receptionist


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Full Job Description

Job Title

Receptionist

Job Description Summary

Responsible for coordinating local and front office support operations for commercial services within a specified market in an efficient and effective manner. Administrator will work with the Director of Operations and fee-earners within the market to provide support and assist in strategic initiatives.

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Administration and Office Support

Serve as the first point of interaction with visitors, offering friendly service to those entering the office.
Serve visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival.
Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them accordingly
Maintain the reception area, keeping it clean and free of clutter
Assist in planning and coordination of basic travel arrangements
Organize and assist internal meetings and events as required
Ensure company policies are followed

Support Sales and Transactions

Track all listings and signs
Coordinate production and distribution of reports, proposals, and other materials

Track Opportunities, Listings, and Deal-Related Expenses

Maintain and update CRM system per guidelines with new opportunities by working with fee-earners and Client Coordinators
Check for any conflicts/duplicates in opportunity ownership and escalate to fee-earner
Maintain tracking of expenses related to deals, using Commissions Accounting and CRM Systems
Update CRM upon closing of deals
Work with Client Coordinator to collect necessary documentation and deliver to Commissions Accounting

Enter Expense Reports

Collect expense reimbursement documents, such as receipts, and other information from fee-earners, Associates, and/or Client Coordinators
Attribute expenses to specific deals or other codes and track against deal budget
Enter expense reports into Workday

Coordinate Events and Conferences

Coordinate catering, conference room space, invitations, and other event planning activities as needed

File Management

Maintain files, such as documents provided by operations staff or reference material (i.e., billing packages, which include lease, commission agreement and other pertinent client related files), vendor contacts, licensing info, COI, etc.

Manage Phones

Answer and screen all incoming calls and relay messages
Communicate with operations staff fee-earners and Managing Principals
Handle the calls with discretion per the request of the operations staff, fee-earners and Managing Principal

Note: Due to our client’s requirement, this particular position requires employees to provide acceptable documentation showing full vaccination as per CDC guidelines at the time of employment.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

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