HR Operations Specialist

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Full Job Description

Company Description


Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
Job Description


Publicis Sapient is searching for an HR Operations Specialist to focus on People Strategy Operations (within the “People Shared Services” function) to join our North America team. This role will partner closely with People Strategists (HR Business Partners) and global People Shared Services teams and be client-facing to business leaders and individuals across the organization. The Sr. Associate is responsible for the people experience and operations within a particular Industry and/or Capability Group – working under the supervision of People Shared Services and taking day-to-day direction from the People Strategy team.

Your Impact:

  • Support operational functions of the People Strategy domain– such as Performance Management, Career Development “Enabling Your Potential”, Total Rewards Management, Mobility (Relocation & Immigration) Support, Analytics & Trends, Reporting, Talent Engagement & Inclusion
  • Responsibilities include owning tracks within the lifecycle experience such as Immigration and Relocation, supporting company-wide programs like Promotions, and collaborating on projects like Engagement Surveys, Data Integrity, and Covid-19 response
  • Balance a mix of day to day operations, programmatic initiatives, and projects
  • Excellence in operations and experience – maintain a focus on policy, process, tools, data as well as people experience and outcomes
  • Make an impact within your Industry/Capability group and add value to the broader company and People Success team

Qualifications


Your Skills & Experience:

  • Human Resources experience
  • Strong client/customer service skills and ability to partner with clients and internal teams
  • High attention to detail and analytical capabilities
  • Competency in process improvements, using tools for automation as well as implementing fixes in broken processes
  • Excellent computer skills – advanced Excel Skills, Microsoft Office Suite, and HRIS systems experience
  • A self-starter with an entrepreneurial spirit to help facilitate process improvements and change management
  • Stakeholder and project management experience
  • Experience managing scope of work that includes daily responsibility and short, medium, long term project responsibilities
  • Ability to take direction from multiple sources and prioritize accordingly in fast pasted, matrixed organization
  • Ability to report, analyze, and summarize data for stakeholders and leadership
  • Ability to effectively and amiably present information and respond to questions from Publicis Sapient people
  • Exercises judgment and demonstrates competency when handling difficult conversations and sensitive material
  • Ability to solve problems involving several concrete variables of moderately complex scope
  • Ability to address issues proactively and constructively with direct management and team members
  • Ability to build relationships with remote stakeholders and teammates across multiple locations and time zones
  • Exercises judgment based on experience and expertise for tracks within the scope without oversight from managers

Additional Information


Set Yourself Apart With:

  • Experience in a global, dynamic, or start-up business environment
  • Resiliency to problem solve and fail forward

Benefits of Working Here:

  • Flexible vacation policy; time is not limited, allocated, or accrued
  • 16 paid holidays throughout the year
  • Generous parental leave and new parent transition program
  • Tuition reimbursement
  • Corporate gift matching program

A Tip from the Hiring Manager:

“Ideal candidates will be ready to model and develop the behaviors of our Core Values: Inclusive Collaboration, Engaging with Openness, Partnering for Client Impact, Learning Mindset, Embracing the Future.”

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