Customer Service Officer


This is an amazing opportunity for you to be part of a future minded not for profit organisation who is focused on creating a stronger more connected community. This position is based in Joondalup with free secure staff parking. Working Monday to Friday of rostered hours between 6am – 6pm.
At Community Vision, we strive to deliver community care that’s different to the rest. We are looking for people who have a passion for making a difference in people’s lives alongside an Organisation who dares to be different. Your ownership and accountability of every client interaction will see you support people to live their lives, their way.
You will genuinely enjoy talking to people and really listening to their needs to ensure that our diverse client base receives the very best service and experience in their interactions with us.
This isn’t your typical customer service role. If you are passionate about connecting with clients and would get satisfaction from helping people maintain independence at home, access social support in the community or to achieve their own personal goals. And if you have previous customer service experience and can navigate new technology and systems, we would love to hear from you.
What You Need To Succeed
Our mission is to be the employer of choice in WA and we are serious about getting the best people on board! That means you’ll need a can-do attitude and be ready to always demonstrate Community Vision’s core values of Innovation, Empowerment, Accountability, Respectfulness, Boldness, Inclusivity.
You’ll also need the following and will be required to provide evidence prior to commencement:

  • Customer Service Experience (at least 1 year)
  • Experience working with Disability and Aged Care services however not essential
  • Administration Skills
  • Australian working rights (Passport, Birth Certificate or Visa/Immi Grant)
  • National Police Clearance (not older than 6 months)
  • NDIS Worker Screening Check
  • Current Influenza and Covid vaccinations


If you not find any contact details in this Job Description, Please attach your CV here and send directly.


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