Clerical Associate


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Full Job Description

About NYC Health + Hospitals

NYC Health + Hospitals/North Central Bronx (NCB) is a member facility of the New York City Health + Hospitals system, one of eleven acute care facilities within the City of New York. A 215-bed community hospital, NCBH specializes in women’s and children’s services. It also provides Behavioral Health acute and ambulatory care. Its busy outpatient department has led the way in community-based care delivered in a compassionate and culturally-appropriate manner. It’s Labor and Delivery service safely brings more than 1,000 babies into the world each year. NCBH is committed to providing safe, high-quality medical care for any and all in need.

Job Description

To provide responsible level clerical support to the department consisting of training and supervising staff so that staff has the capability to perform patient registration, fee scaling, obtaining managed care/health insurance authorizations and the receipt and processing of health insurance copayments consistent with the standards of a medical and/or surgical practice. Meet, greet and direct patients to designated appointment area. Answer telephones, direct calls, assist customers, and/or take messages. Make arrangements for Ambulette/transportation as directed. Update patient’s profile scheduling, including but not limited to, PCP assignment, etc.

Minimum Qualifications

1. A four-year High School Diploma or its educational equivalent and one year of
satisfactory clerical experience.

Skills Requirement:
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per
minute.