Youth Complex Mental Health Caseworker



Samaritans is a not-for-profit organisation, for over 30 years we have been offering support to those in need including young people and families, those living with disability or mental health challenges and the wider community. Samaritans core values of compassion, integrity and justice are central to everything that we do.


Our Samaritans Youth Complex Team works closely with our headspace team who are a multidisciplinary team of professionals providing support to young people in the Hunter region. Our team are high energy, hardworking and innovative and we are united by our passionate pursuit of best practice!

We are looking for a positive and proactive individual, who will enjoy working in a fast-paced environment, to join our dynamic team. At Samaritans, we focus on developing strengths and you will be well supported to pursue your personal and professional goals.

We pride ourselves on our flexibility and are open to considering permanent and part time options for this role.


Our Mental Health Clinician plays an integral role in our Rural Young Minds program, providing clinical therapeutic interventions and case coordination services to young people between the ages of 12-25 with, or at risk of developing, severe mental illness.

The role supports integrated access to primary health care, specialist mental health care, family support, educational/vocational engagement and psychological therapies within the identified local areas, in line with the national framework for recovery-oriented mental health service principles.

Success Factors:

  • Degree qualification Psychology, Social Work, Counselling, Nursing, Occupational Therapy or similar.
  • Demonstrated experience delivering therapeutic intervention/counselling
  • Demonstrated experience managing clients with complex mental health needs.
  • Desire to work collaboratively with our team and other service providers.
  • Current driver’s license.
  • Current Working with Children Check and First Aid Certificate or willingness to obtain.
  • Ability to effectively engage with young people, families and carers who are at risk of developing severe mental health issues.
  • Advanced relationship building skills, able to develop networks with a range of government, community and corporate stakeholders to facilitate clear referral pathways.
  • Comprehensive understanding of mental health issues affecting young people, their families and carers including best treatment options.

MOST importantly:

·         You connect with our mission; you believe in our vision and we share the same values. 

We are looking for a professional individual who has a strong grounding in the provision of person-centered therapy and responses that are tailored to individual needs and circumstance. At all times, Samaritans uses the Recovery model to drive the development of a plan that assists a young person through a process of change to improve their health and wellness and to live a self-directed life, striving to reach their potential. As part of this approach, Samaritans has adopted the Recovery Principles that are:

  • Uniqueness of the individual;
  • Real choices;
  • Attitudes and rights including active listening;
  • Dignity and respect;
  • Partnership and communications; and evaluating recovery

Our teams are the heart of what we do here at Samaritans. As a part of the Samaritans team, you will have access to the following benefits:

·         Flexible work options

·         Salary packaging options to maximise your earnings

·         Development opportunities

·         Payroll giving program.

This role offers paid supervision to enable completion of AHPRA registration.


If you not find any contact details in this Job Description, Please attach your CV here and send directly.


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