Success Manager
Job Description
- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve onboarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Aid in product design and product development.
Skills
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Demonstrate leadership qualities.
- High computer literacy and ability to learn new software’s.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
Job Details
Job Location Riyadh, Saudi Arabia Company Industry Business Consultancy Services Company Type Recruitment Agency Job Role Research and Development Employment Type Unspecified Monthly Salary Range Unspecified Number of Vacancies Unspecified
Preferred Candidate
Career Level Mid Career Years of Experience Min: 5
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