Senior IT Executive


Job Highlights

Global ExposureAttractive Remuneration Package

  • Fun Working Culture

Job Description

Job Description

The role will be responsible in three key areas which are global project delivery for company wise, mainly in retail(store) area (30%), New store opening IT project management (30%), Overall ITSM management. (40%)

Initially, this role is based in Singapore and mainly for SIngapore Uniqlo business.

Global project delivery

• Co-operate local business team and global IT team to plan the project for Singapore

• Manage cost /schedule /vendor and lead the local team to deliver the solution from global seamlessly

• Organize and plan project tasks and schedules in detail and keep tracking, make sure all tasks are finished on time, and report to stakeholders and management team in a timely manner

• Work with global IT and local business team to test the solution and help the local team to understand the whole business process

• Stay aware of company goals and strategies to ensure projects align with business priorities

• Keep tracking the project KPI meet our original plan and identify issues on behalf of the business team and bring requirement to GHQ IT

• Drive changes and lead the changes to be happening based on local business

New store opening

• Cooperate with store development /store design and store support team to schedule new store

• Prepare budget and plan IT tasks accordingly

• Manage local vendor to set up all systems including software and network on time

• Secure no critical issues on go-live day

IT service management

• Monitoring and managing IT services desk team, and VIP support functions to ensure optimal service

• Maintaining high-performance levels for service-related processes, and implementing improvement activities wherever necessary

• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews

• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery

• Developing a deep understanding of projects to gain insights into the scope of service delivery

• Taking accountability for service delivery performance, meeting business user’s expectations, and driving future demand

• Analyzing third-party as well as internal processes, and creating strategies for service delivery optimization


• Above 6 years of IT experience at least 2 years of IT project experience

• Demonstrable problem-solving project management experience and skills

• Knowledge of retail solutions such as POS is Plus

• Hands-on Network skill is an advantage

• Strong organizational, time management, and verbal and written communication skills

• Ability to manage multiple projects simultaneously

Certifications and specific skillset:

• A bachelor’s degree in project management, computer science, informational technology, or related fields may be recommended

• Knowledge of project management methodologies such as DACI and best practices

Additional Information

Career LevelSenior ExecutiveQualificationBachelor’s Degree, Post Graduate Diploma, Professional DegreeYears of Experience6 yearsJob TypeFull-TimeJob SpecializationsComputer/Information Technology, IT-Hardware


If you not find any contact details in this Job Description, Please attach your CV here and send directly.


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