Salon Receptionist/Administration


Contacts:

Qualifications & experience

Minimum of 1 to 2 years of experience in similar role essential
Skills: • Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook) • Excellent verbal and written communication • Highly developed customer service skills • Excellent organisational skills • Ability to multitask and prioritise tasks • Professional attitude and appearance
PERFORMANCE GOALS: • Complete tasks on time • Deal with clients, suppliers and colleagues professionally at all times • Ensure the salon is clean and presentable at all times

Tasks & responsibilities

Assisting the salon staff team in providing excellent services
Day to day salon administration; including bookings, clients/students’ enquiries via phone calls, emails and social media platform, calendar management and book keeping
Handling Customer and Student feedbacks
Assisting with social media account management and content creation
Managing TBC’s academy tasks; including support of student enquires, arrange students’ classes and assist during the training days,
Products and services cross-sale.
Other tasks as directed

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