Full Job Description
Do you enjoy greeting clients? Set your sights on a career at Heritage Auctions, headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, San Francisco, London, Hong Kong, and other cities. Heritage Auctions is the 3rd largest auction house in the world with 40 different Auction categories, including Coins, Sports, Comics, Historical, Jewelry, Fine & Decorative Art, Wine, and many more.
SUMMARY: Responsible for welcoming and greeting guests in person or on the phone and transferring calls to the designated department or person as needed.
ESSENTIAL DUTIES & RESPONSIBILITIES: Promptly and courteously answering all incoming calls and forwarding them to the appropriate department.
- Handle all incoming lobby traffic, including greeting guests and advising employees of guests in the lobby, signing in delivery services, vendors, maintenance workers, etc.
- Ensuring the lobby is always presentable.
- Schedule client appointments and add new client information to company database
- Prior receptionist or customer service experience
- Computer proficiency
- Attention to detail
- Ability to multitask
- Willingness to learn
- Professional attitude and appearance
- Ability to work well with others
EDUCATION & EXPERIENCE:
- High school diploma required
- Must have 2+ years of experience in customer service
- Proficiency in Microsoft applications, specifically Outlook and Excel
- Must have excellent phone presence and interpersonal skills
- Ability to multitask and pay great attention to detail
- Must have a positive attitude with exceptional client service skills
LANGUAGE SKILLS: Multilingual a plus.
Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities.
If you not find any contact details in this Job Description, Please attach your CV here and send directly.
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