Medical Receptionist


Contacts:

The Feet People offers:

A Full Time position (38 hours per week)
A professional, positive, supportive, and energetic workplace
Employment in and industry leading podiatry practice with the latest technology for better patient outcomes
Efficient work practices that utilise automation to reduce the workload of out team
Clear duties, responsibilities, and realistic performance targets
Regular development review and monthly check in meetings
Encouragement to pursue and achieve your career goals within the practice
A framework to attract, retain and motivate you to be happy and productive
An environment that encourages your learning and development in a safe workplace
A work environment that complies with health regulations, codes and standards of the relevant professional bodies
An opportunity to engage with past employees before you finalise your contract
Option to purchase extra leave to total 6 weeks annual leave
Two clinic locations:
- Newmarket Village (plenty of on site parking).
- Queen St, Brisbane (5 minutes from Central station).

Qualifications and experience

Someone with at least 1 year medical reception experience
A passion for providing an exceptional customer service experience
Willing to learn new procedures and skills with a high attention to detail
Calm phone manner, great verbal and written communication skills
Ability to prioritise and organise daily duties
Confident computer skills on Mac, Windows, and Google Workspace
A current drivers license

Benefits

Supportive team culture
Competitive Salary
4 day roster
Up to 6 weeks annual leave
CPD allowance to improve your skills
Pathway to progress your role to a Podiatry Assistant or Practice Manager should you choose

Duties:

Demonstrate a warm and welcoming manner as the first point of contact for phone, walk in and email enquiries
Management of the Cliniko appointment diary, to maintain an on time day for our patients and podiatrists
Processing payments using HICAPS and re-booking patient appointments
Strong attention to detail in all tasks, to ensure our patient records are kept up to date, secure and confidential
Administration tasks including ordering consumables, managing incoming and outgoing mail, daily sales reconciliation
Sterilising medical equipment and maintaining a clean and Covid safe clinic
Working closely with the podiatrists as a team and managing the on time arrival of patient orthotics
Set rostered days Wednesday to Saturday

How to Apply

Please submit a CV, cover letter and brief introduction video on our website https://www.thefeetpeople.com.au/about-us/join-our-team/support-team-application/

We look forward to hearing from you

About the business

The Feet People exist to help people enjoy each step of their life. We are a values based business that achieves our mission by helping our patients and team members achieve their goals. It’s a win-win-win culture.

Our clinics offer a full range of Podiatric services including but not limited to:

Assess painful musculoskeletal conditions with diagnostic ultrasound, video gait analysis, in-shoe pressure analysis;
Treat musculoskeletal pain with orthotic therapy, foot mobilistaion therapy, dry needling, shockwave, or other conservative therapies;
Our practitioners prescribe and model orthotics and are equipped to prescribe footwear modifications, Richie Brace, Surestep, AFO’s, or custom made orthotic sandals;
Footwear on site;
Wart removal with revolutionary SWIFT microwave technology;
Toenail & wart surgery;
Fungal nail treatments with PACT;
Nail restoration with Keriflex;
World class diabetic foot care with the Hadeco Smartdop XT, biosthersiometre, and in-shoe pressure analysis;
General foot care for corns, callous, and nail conditions.

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