General Manager – Strategy & Planning


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Job Description

Manage and provide necessary direction, support and control needed for running Business. The prime objective is to transform the Company Vision and mission into a structured Strategy, Long Term Plan & Budget. Build objectives and KPIs that creates a competitive environment for achieving Business Goals. Monitor key strategic goals through tools like Balanced Score Card and Hoshin Kanri. Support all Business Leaders in achieving their goals.

Develop long term and mid-term strategies and business plan for the business by aligning it with company sales and revenue objectives.
Develop company Hoshin and assist in cascading to all Key Business Leaders.
Support the team in determining capacity plan, manpower plan and Annual Sales Budget.
Determine the pricing strategy for the business with input from market based on Market Research carried by external partners.
Monitor Market Share, Capacity Utilization, Manpower requirements, Revenues, profitability, productivity, customer satisfaction levels, customer complaints (VOG), risk register, etc. to be able to share KPI with management.
Build incentive policies that motivate the staff to deliver high quality & productivity and drive the desired objectives.
Support in developing and implementing Training and Succession Plan for all key positions.
Liaise with all Key Business Leaders while implementing new programs & policies.
Communicate important KPIs and recommend relevant actions to Business Leaders through Monthly Board Meetings.
Communicate with External Consultants and Agencies for driving various business initiatives.
Supervise the Benchmarking of Business internally and with external distributor to devise future plans and strategies.
Mentoring & knowledge transfer to direct reportees.
Support in enhancing DMS systems to cater to new business needs.
Supervise in creating new reports and dashboards to improve business monitoring.
Develop new service products that can be utilized to increase CPUS and Customer retention.
Assist all Business leaders in Kaizen initiatives.
Support in Digital initiatives to improve Efficiency & Convenience.

Skills

Automotive Aftersales Business Knowledge
Knowledge of statistics, tools and its usage.
Knowledge of using MS Excel, Word, Power Point, Access and Visio.
Excellent in English (Oral, Written and Speaking), Arabic Preferred.
Bachelor of Engineering, MBA (Preferred)
Six Sigma (Preferred), Certified BA (Preferred).
Up to 10 Years’ experience in Automotive After Sales Service Business Planning
Analytical Skills
Budgeting Skills
Decision Making Skills
Project Management Skills
Inter personal Skills
Leadership Skills

Job Details

Job Location Jeddah , Saudi Arabia Company Industry Automotive Repair, Spare Parts, & Support Services Company Type Employer (Private Sector) Job Role Management Employment Type Full Time Employee Monthly Salary Range Unspecified Number of Vacancies 1