General Manager – Strategy & Planning

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Job Description

Manage and provide necessary direction, support and control needed for running Business. The prime objective is to transform the Company Vision and mission into a structured Strategy, Long Term Plan & Budget. Build objectives and KPIs that creates a competitive environment for achieving Business Goals. Monitor key strategic goals through tools like Balanced Score Card and Hoshin Kanri. Support all Business Leaders in achieving their goals.

  • Develop long term and mid-term strategies and business plan for the business by aligning it with company sales and revenue objectives.
  • Develop company Hoshin and assist in cascading to all Key Business Leaders.
  • Support the team in determining capacity plan, manpower plan and Annual Sales Budget.
  • Determine the pricing strategy for the business with input from market based on Market Research carried by external partners.
  • Monitor Market Share, Capacity Utilization, Manpower requirements, Revenues, profitability, productivity, customer satisfaction levels, customer complaints (VOG), risk register, etc. to be able to share KPI with management.
  • Build incentive policies that motivate the staff to deliver high quality & productivity and drive the desired objectives.
  • Support in developing and implementing Training and Succession Plan for all key positions.
  • Liaise with all Key Business Leaders while implementing new programs & policies.
  • Communicate important KPIs and recommend relevant actions to Business Leaders through Monthly Board Meetings.
  • Communicate with External Consultants and Agencies for driving various business initiatives.
  • Supervise the Benchmarking of Business internally and with external distributor to devise future plans and strategies.
  • Mentoring & knowledge transfer to direct reportees.
  • Support in enhancing DMS systems to cater to new business needs.
  • Supervise in creating new reports and dashboards to improve business monitoring.
  • Develop new service products that can be utilized to increase CPUS and Customer retention.
  • Assist all Business leaders in Kaizen initiatives.
  • Support in Digital initiatives to improve Efficiency & Convenience.

Skills

  • Automotive Aftersales Business Knowledge
  •  Knowledge of statistics, tools and its usage.
  • Knowledge of using MS Excel, Word, Power Point, Access and Visio.
  • Excellent in English (Oral, Written and Speaking), Arabic Preferred.
  • Bachelor of Engineering, MBA (Preferred)
  • Six Sigma (Preferred), Certified BA (Preferred).
  • Up to 10 Years’ experience in Automotive After Sales Service Business Planning
  • Analytical Skills
  • Budgeting Skills
  • Decision Making Skills
  • Project Management Skills
  • Inter personal Skills
  • Leadership Skills

Job Details

Job Location Jeddah , Saudi Arabia Company Industry Automotive Repair, Spare Parts, & Support Services Company Type Employer (Private Sector) Job Role Management Employment Type Full Time Employee Monthly Salary Range Unspecified Number of Vacancies 1

Preferred Candidate

Career Level Management Years of Experience Min: 7 Residence Location Saudi Arabia Degree Bachelor’s degree / higher diploma

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