Data Coordinator
Full Job Description
Job Description
Who We Are
The NYC Department of Information Technology & Telecommunication (DoITT) is New York City government’s technology leader. Our mission is to modernize IT infrastructure and service delivery in government; implement state-of-the-art information technology solutions to improve public services; make government more transparent and accountable; and employ cutting-edge tools, methods, and partnerships to empower New Yorkers. Our services touch every aspect of City life: from public safety to human services, from education to economic development, our services cross the full spectrum of governmental operations.
To fulfill our mission, we develop and support applications, maintain efficient and reliable computing and network platforms, develop sophisticated security tools and policies, and ensure the reliability of IT infrastructure and enterprise systems through redundancy and disaster recovery planning.
We also negotiate service agreements with telecommunications providers doing business with City agencies and administer franchise agreements with telecommunications and cable television providers that serve NYC residents.
The Opportunity
The Office of the Chief Data Science Officer has an opportunity for a Data Coordinator to work with the New York City Open Data team to increase transparency and accountability in the City of New York. The Open Data team is responsible for managing the NYC Open Data Portal, working with fellow agencies to publicly release data sets, maintaining a relationship with the civic technology community, ensuring compliance with open data legislation, providing technology solutions, and working closely with the Mayor’s Office of Data Analytics (MODA) to carry out all open data/open government initiatives.
Responsibilities will include:
- Track, coordinate, and issue responses to public feedback received through the Open Data Portal and other relevant channels;
- Work with agencies to ensure all datasets include a plain language data dictionary, creating them where necessary;
- Help ensure that datasets are constantly refreshed and updated in accordance with timelines set forth in Local Law 110 of 2015;
- Review all datasets to ensure compliance with address standards as set forth in Local Law 108 of 2015;
- Respond to, and coordinate agency responses to, public requests for datasets in accordance with timelines set forth in Local Law 109 of 2015;
- Work with agencies to ensure that record-level data is retained in all datasets, and historical data is archived in accordance with Local Law 106 of 2015;
- Work with agencies to secure, update and maintain FOIL request metrics in a timely manner for Open Data Plan reporting as set forth in Local Law 7 of 2016;
- Review nyc.gov and other websites maintained by, or on behalf of, City agencies to identify public data sets maintained by the City and work with agency ODCs to ensure timely updates are made in order to comply with standards set forth in Local Law 110 of 2015;
- Refresh and archive all non-automated data sets on the Open Data Portal;
- Work with agencies and internal staff to consolidate inconsistently aggregated datasets to improve the user experience;
- Conduct user experience testing on the Open Data Portal and recommend improvements;
- Update and maintain the NYC Open Data dashboard;
- Assist in expanding the social and digital media presence of the Open Data team;
- Manage, build, and maintain strategic relationships with City agency clients in a fast paced environment;
- Communicate Citywide mandates to City agencies, and internal and external stakeholders;
- Act as a point of contact for agency Open Data Coordinator’s (ODC) with regard to NYC Open Data initiatives;
- Work with agencies to identify and resolve data quality issues on the Open Data Portal;
- Support the Director of Open Data in all areas;
- Ensure DoITT’s compliance with Local Law 11 of 2012 by providing recommendations to agencies on data sets that should be publicly available;
- Assist the Mayor’s Office of Data Analytics (MODA) with conducting agency examinations and verifications as per Local Law 8 of 2016;
- Review all datasets to ensure they are formatted consistently and include geospatial reference information, as per Local Law 108 of 2015;
- Work closely with agency ODCs and Open Data developers to ensure all existing and new automations meet archiving standards established in the Technical Standards Manual (TSM) and Local Law 106 of 2015;
- Assist in creating and maintaining data set publishing guidelines to ensure high quality datasets;
- Assist in creating and maintaining data dictionary standards, and ensure all datasets include a plain language data dictionary as per Local Law 107 of 2015;
- Assist in ensuring compliance with Local Laws 241 and 251 of 2017;
- Assist in maintaining the Open Data Technical Standards Manual;
- Analyze, recommend solutions for, and rectify errors on, the NYC Open Data Portal;
- Stay abreast of the Open Data, Open Government, and emerging technology fields;
- Attend and present at public events on behalf of DoITT and the City of New York;
- Perform special projects and initiatives as assigned.
Minimum Qual Requirements
1. A baccalaureate degree, from an accredited college including or supplemented by twenty-four (24) semester credits in cyber security, network security, computer science, computer programming, computer engineering, information technology, information science, information systems management, network administration, or a pertinent scientific, technical or related area; or
2. A four-year high school diploma or its equivalent approved by a State’s department of education or a recognized accrediting organization and three years of satisfactory experience in any of the areas described in “1” above; or
3. Education and/or experience equivalent to “1” or “2”, above. College education may be substituted for up to two years of the required experience in “2” above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. In addition, twenty-four (24) credits from an accredited college or graduate school in cyber security, network security, computer science, computer programming, computer engineering, information technology, information science, information systems management, network administration, or a pertinent scientific, technical or related area; or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience.
Preferred Skills
We are looking for a candidate who not only has the required experience and skills but can demonstrate a level of professionalism and customer service we have come to expect of consultants in the private sector. If you are an IT professional who combines high business acumen with technical expertise and team collaboration, you are strongly encouraged to apply.
The successful candidate should possess the following:
- Strong written and verbal communication skills;
- Outstanding collaboration and team building skills;
- Advanced experience with Microsoft Office programs such as Excel, Word, and PowerPoint;
- Ability to manage multiple tasks under tight deadlines;
- Experience creating data visualizations;
- Experience performing data analysis;
- Proven client management experience;
- Knowledge of NYC agency operations;
- Ability to work independently, interacting with various groups and executive managers across the City of New York;
- Outstanding collaboration and team building skills;
- Strong written and verbal communication, coordination, analytical and presentation skills;
- Ability to manage multiple tasks under tight deadlines;
- Ability to work with executive level management and give senior-level presentations.
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