Customer Service Officer

Contacts:

The Opportunity

Due to continued growth, we are seeking a proactive and experienced customer service officer to join our dynamic and highly successful operations team in our Nunawading head office. 

As a key member of the team, the successful individual will report to the Customer Relationship Manager and will undertake various responsibilities including but not limited to: 

  • Handling high volume of customer enquiries (ETAs, service job coordination etc.)
  • Liaising with internal and external stakeholders
  • Liaising with suppliers
  • General administration duties and data entry
  • Ad-hoc duties

About You:

We know this is an exciting opportunity, but there are a few things we need from you:

  • Must have at least 2 years B2B customer service experience
  • Must be switched on, proactive and enjoy working in a very busy fast-paced environment
  • Needs to be able to work cohesively in a team and a strong team player (a must) as well as be able to work independently when required
  • Can demonstrate excellent written and verbal communication skills
  • Must have strong attention to detail and strong work ethics
  • Can demonstrate exceptional organisational and time management skills.

What’s in it for you…

  • The opportunity to work for a market leader that is truly committed to providing outcomes for clients that make a difference.
  • A collaborative work environment with an open, honest, and supportive culture
  • A team committed to helping you succeed.
  • Opportunities to grow with the organisation and advance your career.
  • Great work hours and working conditions.
  • Opportunity for further education and formal training
  • Employee Assistance Programs
  • On-site parking

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If you not find any contact details in this Job Description, Please attach your CV here and send directly.

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