Customer Service Executive – Education

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Job Description

Customer Service Executive (Education) – $2.2–2.8K

Our Client is a well-established & premium enrichment school located at convenient locations around Singapore.Responsibilities (Education Advisor / Customer Service):

  • Manage the daily-operations of a centre, including walk-ins, telephone enquiries and providing course consultations to parents
  • Handle general admin duties such as daily collections & updating records in the company’s CRM system.
  • Handle feedback & resolve complaints by providing solutions to ensure customer satisfaction
  • Liaise with Parents and Teachers about parents’ feedback and students’ progress
  • Work well with other centres & with other departments such as curriculum and accounting for the ultimate benefit of our students & parents

Requirements

  • Min. diploma or relevant work experience in education, hospitality, retail management or related
  • Good interpersonal skills with ability to liaise & coordinate with parents/teachers
  • Ability to work both independently & as part of a team
  • Ability to prioritize tasks
  • Able to work Full days on Saturdays & Sundays and on Weekday afternoons & evenings (2 consecutive weekdays off)

Other Information

  • Full-time, permanent role
  • Attractive compensation package
  • Working hours are full days on Saturdays & Sundays and afternoons & evenings on weekdays
  • 2 consecutive weekdays off

HOW TO APPLY:
** Please submit your CV in Microsoft Words to Valerie Ang Weiyi (Reg no: R1440333) to the email below **[email protected]FOR IMMEDIATE CONSIDERATION:
Please indicate the below information in your resume:

  • Current & Expected salary
  • Reason(s) for leaving
  • Availability to commence work
  • Recent Photo

Additional Information

Career LevelEntry LevelQualificationHigher Secondary/Pre-U/’A’ Level, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate DiplomaJob TypeFull-TimeJob SpecializationsServices, Customer Service, Admin/Human Resources, Clerical/Administrative Support

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If you not find any contact details in this Job Description, Please attach your CV here and send directly.

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