Cluster Reservations Manager


TFE Hotels

We’re looking for the kind of leader who fills our hotels with purpose; faster than you can say ‘full house’! 

As TFE Cluster Reservations Manager for WA & NT, you’ll be responsible for 9 hotels and over 1300 rooms. You thrive on the industry front line. Who doesn’t love a bit of friendly competition? 

You’re a trendsetter who’s ready to lead our team of Reservations go-getters in the business of making dreams possible. Literally.  You see, without you, our walls would have fewer stories to tell. You don’t just raise occupancy levels and revenue, you ensure guests feel at home, even before they cross our threshold. 

You thrive on the creativity front – setting attractive sales strategies with the assistance of the Regional Revenue Manager in an effervescent market environment; giving all it takes to sell every last room. A master juggler with an eagle’s eye, handling high volumes with superb accuracy. 

You’re proactive in dealings with people and groups from all walks of life and instinctively ask the right questions to better understand their needs. The same goes for external stakeholders (travel agents, business, and event planners) who seek your counsel. Like us, they look to you as an oracle of sorts. 

Based at Rendezvous Hotel Perth Scarborough, and managing a team of 6 reservations agents, you will coach, drive, mentor and ensure the team work together to exceed targets.

You’re all about making people happy; surpassing expectations and fulfilling dreams. So are we. It’s why guests book, repeat book, and love us. 

A natural-born leader, your business smarts, forecasting prowess, and powers of communication (and persuasion) know no bounds. You’re also a big listener. You never stop learning and effortlessly bring out the best in your team. 

Like you, we nurture and celebrate the passionate and the talented, and we promise to give more back. So dive in and find more as part of our leadership team at TFE Hotels! 


Life at TFE is brimming with possibility. We’re the only international hotel group headquartered in Sydney, and we’re looking for passionate people ready to dive in and move with us. Today, we have seven brands, with 78 hotels, in five countries… and we’re not stopping there, with 13 new hotels underway and more in the pipeline. Everyone at TFE is invited to take ownership and help shape our future. If you’re authentic, flexible and talented, you’ll find more than you expected, and we’ll support you every step of the way.


If you not find any contact details in this Job Description, Please attach your CV here and send directly.


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