Operations Coordinator


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Position Summary: The Operations Coordinator, under the supervision of, and reporting to, the Asset Manager, will be responsible for overseeing Selfhelp’s housing portfolio’s operational and physical plant activities. The Operations Coordinator will work with third-party professionals (including property management, energy engineers, etc.) to identify issues, prepare scopes and execute maintenance projects. In addition, the Operations Coordinator may provide assistance in the management of Selfhelp’s scattered program spaces.

Principal Responsibilities:

Maintain and improve building operations and maintenance protocols, with an emphasis on energy systems
Implement protocol and process changes or additions with the maintenance staff
Coordinate construction improvements
Oversee active construction activities for progress and work quality, as well as review invoices for accuracy
Assist Asset Manager to develop/maintain/execute capital repair plans for each property
Analyze energy use in buildings along with consultants’ reports and tools
Inspect buildings weekly, with Resident Managers, entering info and using a database on a company-provided tablet
Update and maintain software tools (SmartSheet) with a focus on energy issues
Attend and/or conduct monthly maintenance staff meetings
Meet with Program Directors under Selfhelp program areas to coordinate facilities needs and assist in (but not limited to) small construction projects, lease renewal, landlord/tenant work orders, and grant requests for facilities upgrades
Perform other administrative duties, as directed

Working Conditions/Physical Demand

Business Office Environment with phone and computer use; Field work includes walking through buildings and grounds, including accessing roofs, basements and crawl spaces, including ability to navigate stairs.

Knowledge, Skills And Requirements

Bachelor’s Degree preferred
2-3 years of experience in a similar role
Ability to analyze data and understand building operational systems
Problem solving abilities while multi-tasking; ability to exercise sound judgment
Ability to plan/negotiate and coordinate small scale repair and construction projects
Basic ability to read/understand construction documents
Comfortable with technology and managing databases
Interest in, and familiarity, with energy savings work in residential buildings

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