Guest Services Associate


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Full Job Description

Overview:

At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you’re interested in a health system that’s both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite to make your career home with us as a Guest Service Associate on our Guest Services team at/in Garnet Health Medical Center-Middletown. Responsibilities: Responsible for the smooth operation of the front reception desk ensuring the highest level of service excellence. Ensures that visitor traffic through the front lobby flows with a minimum of disruption. Greets all visitors to hospital, ascertaining their needs and directing appropriately. Ensures that the front lobby is maintained in a neat and orderly fashion. Guides and directs the volunteers who assist at the front desk.
At Garnet Health, we are committed to supporting your career growth and professional potential. We are responsive, attentive and dedicated to the success and satisfaction of our team members. Here, you’ll find resources that will help you excel in your career, tuition reimbursement programs for your continued education, and comprehensive health, dental and retirement benefits designed to fit your individual and family needs. Our inclusive and diverse team culture encourages you to contribute your exceptional talents, skills and perspectives to the success of our system, one another, our communities and our patients.

Join the Garnet Health team and let your excellence shine. Qualifications: Minimum Education: High School graduate.

Minimum Experience: Minimum of three years experience working with the public preferred. Exceptional Customer Service skills
Required Certification/Registration: N/A
Physical Requirements: Standing, sitting at front desk most of the day. Temperature fluctuations due to constant opening and closing of front door. Constant traffic. Frequent contact with public, visitors, patients, job applicants, sales people. Frequent contact with employees, department managers, clergy, volunteers and physicians.

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