About the role
The DMK education platform is an important interface between DMK and its family of clinics around Australia and NZ. This enables DMK to provide support across areas such as marketing, online and face-to-face education & training, event bookings and management, reward programs, provision of documents via an online library, regular communication updates and latest news, along with the management and validation of therapist skills.
We are now looking for an enthusiastic and motivated person to join our team to manage our education platform who is:
- Passionate about skincare
- Enthusiastic about delivering education to a broad on-line user base in the best way possible
- Displays high levels of attention to detail with a focus on the task at hand
- Able to manage and troubleshoot queries from users
- Interested in maintaining the integrity and validity of the data contained in the system
- Able to contribute to future development of the system, feeding back comments and suggestions to the development team
Some of the tasks involved include:
- Posting new online courses and events as they become available
- Posting new documents to the document library as they become available
- Ad-hoc reporting for management and the Account Management Team
- Managing the recording or live streaming of training sessions
- Acting as an interface between Education and Marketing and between Education and The Account Management Team
- Administrative tasks associated with maintaining the integrity of the data in the system
- Troubleshooting queries raised by users prior to escalation
- Communicating with International distributors
- Working closely with the development team to test functionality and implement new processes
What we offer:
- Ongoing training and development
- Staff product allowance
- Friendly, supportive office culture
- On-site parking
It would be preferable to have had experience delivering education in an online medium and experience is the skincare or beauty industry.
To apply, please follow the prompts using this platform together with a personalised cover letter and resume.
If you not find any contact details in this Job Description, Please attach your CV here and send directly.
Latest Jobs in USA, Canada, UK, Europe, Australia, New Zealand, Singapore, Dubai, Qatar, Saudi Arabia, Kuwait, Bahrain and Oman.