Claims Associate


Contacts:

Garner’s mission is to reconfigure how the US healthcare system works. By helping employers restructure their healthcare benefit to provide clear incentives and data-driven insights, we get employees to higher quality and lower cost healthcare providers. The result is that patients get better health outcomes while doctors are rewarded for practicing well, not performing more procedures. We are backed by top-tier venture capital firms, are growing rapidly and looking to expand our team.

We’re looking for a Claims Associate to handle the processing of all claims submitted by members of the Garner program.

Responsibilities will include:

Managing the end-to-end processing of claims for Garner’s employer incentive program across our entire customer base, which includes reviewing documentation, determining reimbursement eligibility and processing payments
Reviewing relevant policies to confirm coverage details and limits
Following up with members for additional details as needed
Supporting the Garner concierge team in answering incoming member claims questions
Responding to inquiries in a timely and professional manner
Assisting in the implementation of our claims management system and providing guidance on enhancements

The ideal candidate has: