Boutique Manager


Contacts:

The Boutique Manager plays a vital role in the Fashion division as a brand advocate and ambassador . You are responsible for demonstrating excellence in Retail Leadership, while being dedicated to inspiring and managing the boutique team, in order to engage the consumer of today and tomorrow. The Boutique Manager is responsible for ensuring high service and image standards in the boutique and is committed to the Boutique teams’ personal and professional development and growth.

WHAT WILL YOU DO?

Grow and develop the boutique team members through the identification of their strengths/weaknesses and develop individual development plans for each team member

Identify and implement ways to empower and inspire your team members to surpass the expectations of customers, so as build long lasting relationship with them

Set high standards in all aspects of customer service and drive the team to provide excellent services that can surpass customers’ expectations at all times

Proactively work with the Boutique team (and/or Training team where applicable) to address short coming in customer service identified through Mystery Shopping surveys, client feedback or other indicators.

Work closely with the Regional Manager and/or Product teams to ensure that the boutique is stocked with an appropriate depth and width of merchandise

Liaise closely with Fashion Management to ensure that the assortment and stock are at optimal levels to achieve targeted benchmarks.

———————————–

If you not find any contact details in this Job Description, Please attach your CV here and send directly.