Security Coordinator, Guest Reception

Contacts:

The Security Coordinator is a member of the Global Security Organization and is responsible for greeting employees and guests at NBCUniversal’s Corporate Headquarters in Midtown Manhattan, NY. They will report to the Manager, Guest Reception.

Job Duties:

  • Greet employees and their guests with courtesy and professionalism. Review access permissions and process appropriate identification in a timely manner
  • Answer phones and respond to email requests courteously and professionally
  • Prioritze customer service and guest satisfaction as a respresentative of 30 Rockfeller Plaza, NBCUniversal, and Global Security Operations
  • Follow all processes and protocols set forth by management at all times
  • Make prompt notifications to appropriate team members during unusual situations or emergencies. Handle all situations in an attentive, calm, and controlled manner
  • Actively take part in training programs as directed

Additional duties may include but are not limited to:

  • Process requests to onboard new hires
  • Process requests to offboard former employees
  • Assist with covering the Employee Registration office (as necessary)
  • Assist with covering the executive security reception desk (as necessary)
  • Partner with organizations outside of Global Security to generate access reports, change access control, admit guests, etc. (as necessary)

Qualifications/RequirementsBasic Qualifications

  • 1+ years of experience in Guest Reception, Hospitality, Customer Service, or Security (or related field)
  • Experience issuing guests and employee credentials
  • Experience using MS Office Suite (Word, Excel, PowerPoint, Outlook) and web applications
  • Ability to maintain a corporate presence, professional demeanor, and positive attitude while assisting employees and their guests
  • Experience with HID Safe and Lenel a plus

Additional Job Requirements

  • Interested candidate must submit a CV/resume through www.nbcunicareers.com to be considered
  • Must be willing to work in New York, NY
  • Available and willing to work flexible hours, including nights, weekends, and holidays

Desired Characteristics

  • 64+ College Credits or Military Experience (honorable discharge) Active Duty/Reservist
  • Proven ability to work in a fast-paced environment
  • Ability to multitask and prioritize
  • Ability to successfully adapt to changes in the work environment
  • Ability to work well on a team, independently, and with divisions external to the Security organization (e.g., Human Resources, Legal, EHS, etc.)

Sub-BusinessGlobal Security Operations

Career LevelEntry-Level

CityNew York

State/ProvinceNew York

CountryUnited States

About UsNBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

NoticesNBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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