Practice Manager


Contacts:

Practice Manager

1300SMILES CALOUNDRA
Join a well-established Dental brand in a hands-on Management role right in the heart of Caloundra! The 1300SMILES Caloundra practice is an environment that encourages and supports growth and development. The practice is well equipped with top-of-the-line surgical equipment and high sterilisation and infection control standards, meaning the successful candidate will be exposed to the best clinical training on offer.

About the Role:
We are searching for a motivated and experienced Practice Manager to oversee the care of our patients and operations of our practice. The successful candidate will have expertise in management preferably in the medical or dental field. As well as the ability to lead and manage staff effectively, and being able to hold staff accountable while offering support. You will be organised, have a high level of attention to detail and possess prior experience working with KPI’s. In return we offer a modern clinical environment with skilled and friendly support staff and dentists. This role will not include weekends or late night work; allowing the successful applicant to have a healthy work/life balance.

Skills and Experience:

Minimum 1-3 years Dental or Management Experience
Staff Management, ensuring exceptional customer service and good operational best practice/efficiency from your Receptionists by monitoring appointment scheduling, re booking, practice production and full utilisation of software systems.
Financial administration, relating the patient statistics to revenue generation with emphasis on the patient monitors and marketing monitors to measure success.
KPI specific role, ensure upselling and cross selling of services and treatment coordination to drive revenue.
Operational compliance, ensuring standard operating procedures are followed and monthly reporting accurately covers KPI’s adherence.
Tertiary qualifications in Business, Practice Management is highly regarded
Exceptional leadership, cultural and teamwork focused
Reliable and Committed
Friendly and Confident to deliver directions

What’s on Offer: