Senior Support Worker


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Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently seeking an experienced and highly motivated Senior Support Worker to join our friendly serviced in Tudhoe and Newton Aycliffe, County Durham. If you are looking for a new challenge where no two days are the same, then we would love to hear from you.

We are looking for respectful, warm and enthusiastic individuals to work in our Durham Complex Needs Service. As a Senior Support Worker, you will organise a flexible and high-quality Supported Living service for adults with learning disabilities, autism and complex needs. You will supervise and manage established staff teams, providing person-centred support to enable service users to maintain their independence, experience improved wellbeing and enjoy opportunities for personal development. You will have the opportunity to work with our positive behaviour support practitioner team so that we continue to deliver innovative and specialised services. The supported living services operate 24/7 with waking nights.

Senior Support Worker Duties:

Supervising, managing and mentoring a team of staff
Ensuring policies and procedures are adhered to
Developing and sustaining warm and trusting relationships with service users
Providing outcome-focused support to enable service users to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes
Supporting service users with the activities they enjoy in and around the Durham area

As this is a senior position, it is essential that you have experience of supporting individuals with learning disabilities. You must have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will demonstrate a positive ‘can do’ attitude and a drive to make a positive difference to the lives of others. This is an opportunity for personal and career development, as we offer good conditions of service and a supportive, hands-on management culture.

Benefits of working with Creative Support:

Free 24/7 counselling and employee support programme
Choice of weekly or monthly pay
Competitive pay and a pension with company contribution and 28 days annual leave
Company paid enhanced DBS for all staff
All our staff are supported 24/7 by our out-of-hours teams
Support to complete the nationally recognised Care Certificate and Social Care Diploma

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

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