Receptionist (REGINA – Saskatchewan)

Contacts:

Description

Source Office Furnishings is seeking applications from qualified individuals for the position of Receptionist/Admin Assistant at our Regina location. This is a full-time position.
The Receptionist is the primary contact for all walk-in customers as well as incoming phone calls. The role involves administrative support in the form of scheduling teams of installers and delivery staff with customers. Other administrative duties include but are not limited to data entry, filing and sorting mail.

We Provide:
    Fun and positive work environment
    Opportunity for personal and professional growth
    Competitive wage; cost shared benefit plan after successful 3 month probation

Main Responsibilities:
Reception
    Greet customers, determine the reason for their visit, provide basic information and direct them to the appropriate individual
    Answer multi-line telephone and provide information when requested; transfer calls to the appropriate party through the switchboard
    Complete customer sales using credit/debit machine
    Primary point of contact for all incoming and outgoing mail and courier packages, including generating labels and waybills as well as signing for any drop offs
    Update all price tags and promotional/marketing materials to reflect the most recent information
    Organize front reception desk to ensure it is tidy and efficiently set up
Administrative Support
    Scheduling install and delivery teams
    Place and complete sales orders on behalf of the sales representatives in the proprietary computer system if required
    Update literature and promotional material in the showroom
    General administrative tasks including filing, sorting mail and data entry

Skills and Abilities

Essential Skills
 – Reading text
 – Document use
 – Numeracy
 – Oral communication
 – Working with others
 – Problem solving
 – Decision making
 – Critical thinking
 – Job task planning and organizing
 – Finding information
 – Computer use
 – Significant use of memory
Additional Skills
 – Provide basic information to clients and the public
 – Order office supplies
 – Maintain records
 – Data entry
Specific Skills
 – Send invoices
 – Schedule and confirm appointments
 – Record and relay information
 – Perform clerical duties, such as filing and sorting and distributing mail
 – Operate switchboard or telephone system
 – Obtain and process information required to provide services
 – Greet people and direct them to contacts or service areas
 – Answer, screen and forward telephone calls
 – Receive and issue payments
Work Setting
 – Retail and wholesale distribution center
Work Conditions and Physical Capabilities
 – Fast-paced environment
 – Work under pressure
 – Tight deadlines
 – Repetitive tasks
Business Equipment and Computer Applications
 – Windows
 – Word processing software
 – Switchboard 1-25 lines
 – Spreadsheet software
 – Electronic mail
 – Database software
 – Internet browser

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